Returns & Exchanges

At Boutique Jacques International, we are committed to your satisfaction and offer a seamless return process for items in original condition within 30 days of delivery. Whether you require a different size or a full refund, our team is here to ensure your premium fashion experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.